You will have 30 days after an item is delivered to you to notify us that you want to return the item. This means if your item was delivered e.g. on the 1th of the month, you have time till the 30th to initiate a return or refund.
Please keep in mind that you need to pay the shipping cost to send your returns.
If you have chosen the wrong size or color of the product then it won’t be eligible for return or refund.
You have to contact us by email to request a return and inform us about the product by complete order information and pictures of the product.
Product Not Delivered:
Refunds will be carried out only when delivery exceeds (29) days for any product after the getaway payment confirmation. This stipulated period starts from the time we receive a final order confirmation from the customer.
Further, if the consignment does not arrive within (6) working days after shipping by express shipment, you may ask us for order tracking code.
If we cannot prove that the consignment was dispatched to the address that was given for the order, we will initiate a full refund including the shipment charges.
Custom Orders not acceptable as Returns or Refund as they will designed and produced on your desired Size and Design.
We have no control over size, and we process your orders strictly to your selected size Size charts are added for user convenience on all clothing.
Note, there will be no returns/exchange of incorrect sizes for standard and custom products. It is essential that you cross check your measurements carefully before placing an order.
In case the color totally differs from the online image(few variations will be there if color is other then black), send few pictures of the ordered product within (3) days. We will replace it or refund the cash only when non-availability of color. (Conditions Applied)
No exchange or refunds will be issued on ordering products for trial purpose.
Change Of Mind:
Please Note: Change of mind is not applicable.
Personalized or other customized product may not be returned for refund or exchange under any circumstances.
Cancellation of Order:Any request for order cancellation will be issued as per the clauses mentioned below:
- Confirm cancellation within (3) days of order or will result into a direct/flat deduction of 25% from your ordered item amount.
- However, if requested cancellation is within a (7) days, there will be 45% deduction from the item amount.
- No requests for order cancellation will be done after (7) days of confirmation.
Each product we receive for return or refund are inspected by quality control department to determine that the product is exactly the same as ordered from our website.
If the product is somehow damaged during the shipment, only then you will get a replacement shipped at our expense. If your product is damaged, please email and specifying the extent of damage within (24) hours.
Phone :+1 (901) 667-1255
Email :[email protected]